A deposit must be provided for every rental. In our company, this deposit is made in the form of pre-authorization – an operation used to block a certain amount on your card. This operation is carried out by the authorization center of the respective bank. Once the vehicle is returned in good condition, this deposit is released. (The entire pre-authorization amount remains on your account; if the car is returned in good condition, the amount is released. If not, it serves as a deposit during the resolution of the insurance claim.)
The deposit that is blocked on the card will be released from our side immediately once you return the vehicle in good condition (clean, refueled, and without damages).
In such a rare case, it is necessary to contact your bank, along with the proof of the release, which we will be happy to provide.
You will receive the vehicle clean and with a full tank. Our vehicles are in top condition, a maximum of 3 years old.
At the beginning of the rental, you will receive a rental agreement, documents (vehicle registration, proof of mandatory insurance, proof of highway vignette, contact information, etc.).
The price includes third-party liability insurance (TPL). Upon the client's request, comprehensive insurance for vehicles within EU countries (the deductible amount depends on the vehicle class).
A daily rental lasts 24 hours. Each price listed in the price list is the daily rate for a specific number of rental days. (e.g., from 8:00 AM to 8:00 AM the following day).
For short-term rentals, the prices are listed for 1 day, but the minimum rental period is 3 days.
You can travel without restriction to European Union countries, except for Bulgaria and Romania. A strict ban is placed on traveling to Ukraine, Serbia, Kosovo, Bosnia and Herzegovina, Albania, North Macedonia, and other countries of the former Soviet Union.
Yes, we can rent the vehicle to you 24 hours a day, 7 days a week.
If interested, you can make an online reservation, where our website guides you through the entire booking process via our D-Box, including the deposit and rental payment for the vehicle.
If the vehicle you selected is not available, please contact us, and we can offer you another available vehicle.
The first step is to reserve the vehicle online through our website, where the booking system will prompt you to upload your documents (ID card and driver's license). Then, you will be redirected to pre-authorization (holding) of the deposit and rental payment for the vehicle on your payment card. If the entire reservation process goes smoothly, you will receive a confirmation email with the rental contract, the general terms and conditions, and a breakdown of the payment. By paying for the rental, you agree to our terms and conditions, which must be read along with the rental contract.
The next step is to download the Direct4.me app.
Up to 30 minutes before your scheduled reservation, you will receive an email to the address you provided during the booking, detailing the vehicle pickup process. You will also receive a notification in the Direct4.me app about the pickup of the package in our D-Box.
You can pay for the rental in cash or by card – debit or credit card (VISA, MASTER CARD, MAESTRO). We do not support AMERICAN EXPRESS or Diners Club.
The vehicle can be picked up and then returned directly at our address: Kopčianska 82/A in Bratislava – Petržalka.
You will receive a highway vignette for the territory of the Slovak Republic.
In any case, first contact our service center (you receive the contact information at the beginning of the rental), and then contact the Slovak Police.
Our company operates with a reservation system. It is recommended to book the vehicle well in advance. In case of an urgent rental, it is best to call one of our company’s phone numbers and check which vehicles are currently available.
All vehicles listed in the vehicle section on our website are part of our fleet. However, this does not mean that all of them are currently available. Once you enter the pick-up and return dates, the system will automatically display the vehicles that are available for that period.
Our company is a VAT payer. All prices listed on the website are inclusive of VAT.
As soon as you realize that you need to extend the rental, you should contact us by phone to check if an extension is possible—ideally as early as possible, but no later than 24 hours before the scheduled return time.
Thanks to our many years of experience, we can recommend or directly select the most suitable car for you. We will have it checked at an authorized service center of the specific brand, where they will confirm the validity and duration of the warranty.
As a VAT payer, you are eligible for VAT deduction on both passenger and commercial vehicles imported from Germany. For many years, we have also focused on corporate clients, assisting them with fleet renewal. The final invoice will include not only the vehicle price but also the cost of import and registration.
For passenger cars, a technician will be present during the pick-up to check the vehicle both technically and visually. This includes a paint thickness inspection and a test drive. After the inspection is completed, we will contact you, and before the handover, we will review and confirm all points of the handover protocol. For specific trucks and construction vehicles, a technician can be invited for a more detailed inspection upon agreement.
The vehicle is handed over clean with a full tank. Our vehicles are in top condition and are a maximum of 3 years old.
We primarily import vehicles using our own tow trucks, which are fully insured for transporting this type of goods. For oversized vehicles, we provide a qualified driver and insurance for transport by road. If preferred, you also have the option to arrange your own driver.
The price includes third-party liability insurance (PZP). Upon request, comprehensive insurance for vehicles in EU countries is available (the deductible amount depends on the vehicle class).
Many German dealers (especially authorized and large ones) have been refusing in recent years to sell VAT-deductible vehicles to companies from other EU member states, even if you are VAT-registered and meet all requirements. To address this, we have established a company directly in Germany near Dresden and offer vehicle pre-invoicing services, being the only provider of this service on the Slovak market.